Pal (Preview) is Down Globally
Resolved
Jan 01, 2026 at 08:20pm UTC
We've restored access to Pal (Preview), and you can continue to use it uninterrupted.
We apologize for any inconvenience this incident may have caused.
Affected services
Updated
Dec 26, 2025 at 08:04pm UTC
We've implemented a new fix, which we believe will fix the root of the error. We're monitoring the results and hope to restore access within a few days.
Access will start rolling out to users in the US and Asia, followed by EU customers and the rest of the world.
Non-preview Pal products and services remain unaffected. We advise you to use them (apps, web)
Affected services
Updated
Dec 26, 2025 at 08:00pm UTC
We've identified a new issue, which we believe is the root of the error. We're working to implement a fix and restore access to the service.
Non-preview Pal products and services remain unaffected. We advise you to use them (apps, web)
Affected services
Updated
Dec 26, 2025 at 07:57pm UTC
Users are still receiving errors when trying to access the service. We're working to identify the issue and implement a fix.
Due to the persistence of the issue, we've removed the ETA.
Non-preview Pal products and services remain unaffected. We advise you to use them (apps, web)
Affected services
Updated
Dec 26, 2025 at 07:53pm UTC
We're seeing improvement in access and availability of the service. We expect to restore full global access within a few hours — we'll begin rolling out access in small regional waves.
Non-preview Pal products and services remain unaffected
Affected services
Updated
Dec 26, 2025 at 07:46pm UTC
We've implemented a fix and are monitoring the outcome.
Non-preview Pal products and services remain unaffected
Affected services
Updated
Dec 17, 2025 at 07:48pm UTC
We have identified the root of the error and are working to fix it.
You can use any non-preview version of Pal
Affected services
Created
Dec 17, 2025 at 07:47pm UTC
Users will recieve a HTTP ERROR 500 when accessing the domain. We're aware of the issue and are working to fix it.
Affected services